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This policy explains what information Windermere Christmas Lights collects through this website, why it is collected, who it is shared with, and how you can have it removed. Plain language, no legal padding.

What information is collected?

When you submit a form on this site, we collect the name, phone number, home address, and design preference you enter, plus your email address if you choose to provide it. We also record which page the form was submitted from and, where present, the advertising parameters in the link you arrived through — utm_source, utm_medium, utm_campaign, utm_term, gclid, and fbclid.

We do not ask for and do not want payment card numbers, Social Security numbers, or any government identification through this website.

Why is it collected?

To respond to your request for a free design consultation. The address is used to look at your roofline and property before contacting you so the conversation and the quote are specific to your home. The advertising parameters are used to understand which marketing produced the inquiry.

Who is your information shared with?

Windermere Christmas Lights is a marketing brand operated by The MC System Group, LLC. When you submit an inquiry, your information is shared with the installation company that serves your area so they can prepare your design, quote the work, and schedule the installation. That is the purpose of the form.

Your information is also stored in the customer relationship management software used to manage inquiries. It is not sold, rented, or traded to unrelated third parties, and it is not shared with anyone outside the process of quoting and delivering your installation.

Mobile phone numbers are an exception worth stating plainly: they are used only to reach you about your own consultation, project, and account, and they are never shared with third parties or affiliates for marketing or promotional purposes. See the SMS section below.

SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use phone numbers you provide to contact you about your quote, your scheduled service, and your account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

How you opt in

You consent to receive text messages from Windermere Christmas Lights when you give us your mobile number — through a form on this site, over the phone, or by texting us first. Consent to receive text messages is not a condition of purchasing anything from us.

What we text you about

Your free design consultation, appointment confirmations and reminders, arrival notices on installation or service day, answers to questions you send us, takedown and storage scheduling, and billing or account matters. Message frequency varies depending on where you are in the season and how often you contact us.

How to opt out or get help

Reply STOP to any message and the texts stop. You will get one confirmation that you have been unsubscribed, and we will not text you again unless you opt back in. Reply HELP for assistance, or call (689) 228-4709. Opting out of texts does not cancel work you have booked — if you have a consultation or an installation scheduled, we will reach you by phone or email instead.

Carrier notice

Message and data rates may apply depending on your mobile plan. Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

Phone and email

By submitting a form you also agree that Windermere Christmas Lights and the installation company serving your area may contact you by phone and email about your consultation and your project. You can ask to stop being contacted entirely by calling (689) 228-4709 or emailing the address below.

What about cookies and tracking?

This site may use analytics and advertising tools, including Google and Meta products, which set cookies in your browser and record pages viewed and actions taken. These are used to measure advertising performance and to show relevant ads. You can block or delete cookies in your browser settings; the site will still work.

How long is information kept?

Inquiry records are kept for as long as needed to serve you and to maintain business records, including across seasons if you become a returning customer. You may request deletion at any time.

How do you request removal of your information?

Email themcsystemsupport@gmail.com or call (689) 228-4709 and ask for your information to be deleted. Tell us the name, phone number, and address you submitted so the record can be found. Requests are honored, except where a record must be retained for legal or accounting purposes.

Children

This site is intended for adults arranging service for a property they own or manage. We do not knowingly collect information from anyone under 18.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new date at the top.

Who to contact

Windermere Christmas Lights, operated by The MC System Group, LLC
Phone: (689) 228-4709
Email: themcsystemsupport@gmail.com

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